Privacy policy
About Privacy
This Privacy Policy explains and governs how we process personal data collected in the course of our business activities, the use of our Services and Website. “Personal Data” is any information that can be linked to a particular individual, and “process” means any handling of personal data, such as obtaining, using and disclosing it.
We regularly update this policy to make sure it is up to date and accurate. The most recent version is available on our website and it was updated the last time on the date indicated below. By continuing to use our Services and Website, you accept the revised privacy policy.
Responsible for data processing
The company mainly responsible for processing your data in accordance with this policy is:
Sustainaccount AG
Tramstrasse 8
8707 Uetikon am See, Switzerland
Processing your data
The precise nature of the personal data we process depends on your relationship with Sustainaccount. We only process personal data for legitimate business purposes and when a legal ground as set out in data protection law is applicable. These may include the performance of a contract, providing consent, legitimate interest or compliance with legal obligations.
If you get in contact with us or enter into an agreement for the use of our Services, we process data in relation to that contact or that agreement, the use of our Services or the further development of our Services. The data collected may include business contact details, contract information, payment information, any information you provide us in relation to the Services and interactions with our staff.
We also process information that is provided to us for the use or via the Services. In this context, you are responsible for any personal data uploaded in our systems, products, and applications in connection with the provision of our Services. We process this data in accordance with applicable Service and/or agreement.
When visiting our Website or accessing our Services, we collect electronic activity information and rely on analytics and tools to prevent spam and abusive software. We may also process information related to the types of Services used including performance metrics. We use this data to manage our Website, including testing, statistical purposes and continuously improve our Services. We also process personal data in order to develop or promote our Services, including information from social media, monitoring services and public sources that may include some personal data.
Third parties
We never sell your data or transmit it to third parties not related to our business activities and the provision of our Services. We share personal data with our service providers to the extent that is necessary for the provision the respective tasks. This includes for instance IT services such as providers of hosting, development or consultancies. Not all our service providers are located in Switzerland, so your data may be transferred outside the EEA. We are striving to work with service providers that apply strict privacy rules and use appropriate safeguards in order to protect data transmitted.
Our Website and online Services use third parties services such as analytics and optimization software or link to third-party content such as social media. When using our Website and Services, if you have an account with a third-party provider, that provider may be able to link this information to you and track your activities. These third parties may process data collected for their own purposes and we do not have any control over how the information is used nor do we have access to it.
We may also transfer data to authorities and other recipients if we are under a legal obligation to do so.
Duration
Your personal data is processed for the duration needed in relation to its purpose or as long as there is a legitimate interest in keeping the data, including legal proceedings or retention obligations. The data is then deleted, aggregated or anonymised, so that it can no longer be associated with you and therefore not considered personal data.
Your rights
The processing of the data is done in accordance to the applicable law including the Swiss Data Protection Act and the GDPR. You are not obliged to disclose data to us unless you decide to use our Services including our Website. If you disclose data to us, according to the applicable law, you also have rights, including the right to know what personal information we hold, withdraw your consent for future processing – if you had given consent – unless the processing is needed on another basis, correct or complete your personal data or object to data processing such as in relation to direct marketing activities.
If you wish to exercise such rights, which may be subject to conditions and restrictions, please contact us at the email address provided in this policy. If you are unhappy with how we process your personal data, you may have the right to complain to a data protection regulator or supervisory authority. We encourage you to contact us first so we can address your concerns.
Contact
If you have any questions in relation to your data or this policy, please contact us at info@sustainaccount.com.
Last updated: April 2023